Frequently Asked Questions
Find answers to common questions about using IGRAM to download Instagram content
Yes! IGRAM works on all devices including PCs, Macs, smartphones, and tablets. Simply paste the Instagram URL, click download, and save the photo to your device. Our service is browser-based, so there's no need to install any software.
Photos are downloaded in JPG format at the highest available quality. Videos and Reels are saved as MP4 files with audio. We always provide the original quality when available, ensuring you get the best possible resolution.
Absolutely! IGRAM is 100% free to use with no hidden charges. There are no premium plans, no subscriptions, and no limits on downloads. We believe everyone should have access to save their favorite content.
IGRAM works on any device with a modern web browser. This includes Windows PCs, Macs, iPhones, Android phones, iPads, and tablets. As long as you have internet access and a browser, you can use our service.
Yes, IGRAM is completely safe. We don't store any of your personal information or the content you download. Our service is secure, ad-free, and we don't require you to create an account or provide any sensitive data.
No, IGRAM can only download content from public Instagram accounts. Private account content is protected and can only be viewed by approved followers. We respect user privacy and Instagram's terms of service.
If your download isn't working, please make sure: 1) The Instagram link is valid and from a public account, 2) The content hasn't been deleted, 3) You're using a supported browser. If issues persist, try refreshing the page or clearing your browser cache.
Yes! We support downloading Instagram Stories (from public accounts), IGTV videos, Reels, carousel posts, and regular photo/video posts. Simply paste the link and we'll fetch all available content for you to download.
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Start downloading Instagram videos, photos, reels, and stories for free. No registration required. Works on all devices.